SB Ballet Academy

Student portal

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The Code of Conduct for Students of SB Ballet Academy must be read, understood and accepted by all students, parents & guardians

SB Ballet Academy is fully committed to safeguarding and promoting the well-being of all dancers and teachers/volunteers associated with the school. To ensure the effective running of SB Ballet Academy and to protect all individuals connected with the school it is important that the following codes of conduct are read, respected and adhered to at all times.


Code of Conduct for Dance Students

  • Dancers must participate within the school rules and respect all the teachers/staff and their decisions. 
  • Dancers must respect their fellow school pupils/students. 
  • Dancers must arrive for training on time or inform the dance teacher if they are going to be late. 
  • Dancers must not distract, bully or harass other pupils/students during the class. 
  • Dancers must not use bad language. 
  • Dancers must be polite and display good manners at all times. 
  • Dancers must treat all equipment with respect. 
  • Dancers must wear the SB Ballet Academy’s uniform for classes. 
  • All body jewellery must be removed. 
  • Long hair must be tied back. 
  • All litter must be placed in the bins provided. 
  • Please leave all valuables at home – SB Ballet Academy will not be held responsible for the loss of any items. 
  • Mobile phones and other electronic devices must be switched off in the dance studio.
  • Dancers must inform the dance teacher before the warm-up begins if they have an injury or illness. 
  • Dancers must inform their teacher immediately if they begin to feel ill or sustain an injury during the class. 
  • Dancers must remain with teachers at the end of the class until they are safely collected by their parents or guardians.     


Code of Conduct for Parents/ Guardians

  • Encourage your child to learn the rules and perform within them. 
  • Arrive with plenty of time to get your child ready for their class and ensure they have been to the toilet before the session begins – always inform the dance teacher if you are going to be late.
  • Always ensure your child has dressed appropriately and in the school uniform with long hair tied up and make sure they have had plenty to drink. 
  • No Parent/Guardian will be allowed into the dance studio during classes unless this is the weekday Nursery Ballet classes. All enquiries and uniform orders must be sent via email.
  • Discourage challenging and inappropriate conduct towards teachers and other dancers. 
  • Be understanding with regard to each individual child’s ability and do not set expectations too high – It can be very damaging for children if they feel they are falling short of others expectations. 
  • Discourage comparison against other dancers – each dancer is an individual with different goals and objectives and they must be praised on their own personal achievement. 
  • Never force your child to take part – children must participate in dancing for their own pleasure and enjoyment not their parent’s. 
  • Set a good example within the dancer’s environment by recognising good sportsmanship and applauding good performances of all. 
  • Use correct and proper language at all times. 
  • Encourage and guide your child to accept responsibility for their own performance and behaviour. 
  • Keep the Dance Teacher informed if your child is ill or unable to attend classes. 
  • Endeavour to establish good communications with the school, teachers and staff for the benefit of all. 
  • Never challenge or threaten a teacher or member of the Dance Collective team. Any concerns must follow the approved channels as outlined in the complaints and grievance procedure. 
  • Do not raise issues of disagreement publicly. 
  • Always collect your child promptly at the end of a class. It should not be expected for teachers to be responsible for a student not participating in their current class.
  • All fees must be paid on time otherwise your child may risk losing their place in the class. 
  • Always support your child’s involvement and help them to enjoy their hobby.


Please understand that breach of this code of conduct will have repercussions and in certain cases may result in your child/children losing their place at the school.


At SB Ballet Academy we expect loyalty and students are not to attend any dance classes at other establishments unless it is for something we do not offer. As such if you do wish to have lessons outside of SB Ballet Academy along with our classes, it is compulsory you inform us of your intention to do so in advance and seek permission from the School Principal of The SB Ballet Academy. Unfortunately, if we find out that students are also a part of another dance school without written permission from The Principal, this will lead to losing their place at SB Ballet Academy.

Any action within or outside of class that brings SB Ballet Academy into disrepute, or presents a negative or damaging image of the school, including posts on social media, will not be tolerated.

To reiterate  SB Ballet Academy is a family-run school that has a commitment to nurturing the abilities and passion of its members, whilst educating them and fueling the determination, discipline and skills required for their future. We take great satisfaction from the feeling we get seeing the smiles on children’s faces and feel an enormous amount of pride for the achievements no matter how small they are. We value courtesy, kindness and loyalty above everything and, as such, our attitude and teaching styles differ from many other schools and through this, we produce great results from our students. Trust that our teachers have your child’s best interest at heart.

We at  SB Ballet Academy have a vision that every child can fulfil their true potential in a constructive and supportive environment, make lifelong friends and create great memories.

Thank you for complying with  SB Ballet Academy’s Code of Conduct. We look forward to continuing to provide a safe and comfortable environment for all our students, parents and teachers.

“Terms and Conditions”

The Terms and Conditions of SB Ballet Academy must be accepted by all students, parents & guardians


Section 1


Student Fees

  1. Fees must be paid in full, in advance, according to your invoice, irrespective of attendance, unless a separate arrangement has been explicitly agreed with the Principal.
  2. Fees for classes must be received before your first class within a payment block; otherwise, a penalty fee of £5.00 for late payments will be incurred to reflect administration costs to the business.
  3. If a student is absent from class(es) no refunds will be made available unless in exceptional circumstances.
  4. In the event of a student receiving a positive COVID-19 test, SB Ballet Academy will not offer a refund, instead, you will receive credit on account to use against future block bookings.
  5. In the event that a student has to self-isolate due to a family member testing positive for COVID-19 but they themselves are not unwell, then online classes will be offered as an alternative and no refund will be issued.
  6. In the event that SB Ballet Academy is forced to close due to a localised or national lockdown then all student fees will be frozen and added as credit to their account, or, where possible, online classes will be offered as an alternative.
  7. In the event a student lives in an area that is forced into a localised lockdown outside of SB Ballet Academy’s geographical area then this will be dealt with on a discretionary basis.
  8. If a student has a long-term illness or injury, fees may be refunded at the SB Ballet Academy’s discretion. Minor injuries or holiday’s taken during term time will not be considered as eligible for refunds.
  9. On occasions when classes are canceled, SB Ballet Academy will endeavor to reschedule these as ‘make-up lessons.’ If SB Ballet Academy is not able to reschedule these classes, students will have money subtracted from forthcoming fees to reflect this. 
  10. If it is necessary to cancel a class due to adverse weather conditions, SB Ballet Academy will not refund class fees and where possible will offer ‘make-up lessons’ at a later date instead.
  11. If a student is asked to leave a class due to a breach of any of the conditions detailed within SB Ballet Academy’s Terms and Conditions or Anti-bullying Policy, they will not be refunded.
  12. All methods of payment to SB Ballet Academy must be by our preferred payment methods which are bank transfer or debit/ credit card payments for the reason of traceability. Cash or cheques will only be accepted in exceptional circumstances and with the prior consent of the School Principal.
  13. In order to cancel classes with SB Ballet Academy, 4 weeks notice in writing is required for the cancellation of classes. Failure to adhere to this will lead to the next payment block fees being charged if insufficient notice is given. 
  14. For all Private Lessons, class fees must be paid upfront 24 hours in advance of the class. If you do not attend your booked class you forfeit the fee and will not be refunded. If you need to reschedule a booked private lesson please do so more than 24 hours in advance.
  15. All our payment terms are relevant and applicable to our online classes also.



Section 2 


Uniform, Class Timing & Expected Standards of Behaviour

  1. Without fail all students are expected to have clean, tidy, and presentable uniforms. Uniform and good grooming standards form the foundation of the SB Ballet Academy’s standards on delivering high-quality learning outcomes for all its students. If students are observed wearing inappropriate clothing or footwear they will not be permitted to participate in classes. 
  2. All students, without fail, must wear their hair tied back neatly for class. SB Ballet Academy expects all students to take responsibility for their own hair. If students have short hair they should wear an “Alice Band” to keep hair out of their face. If necessary, male students must wear an appropriately colored, inoffensive bandana to keep the hair out of their face.
  3. All jewelry items (including watches) which the teacher feels may cause injury or is inappropriate for the class must be removed.
  4. SB Ballet Academy expects all students, parents, and guardians to demonstrate mutually respectful behavior towards the teaching staff, other students, and the studios. SB Ballet Academy has a zero-tolerance policy on poor behavior and this may result in the student being asked to leave the school. Any evidence of bullying will not be tolerated and upon thorough investigation by the SB Ballet Academy will lead to immediate expulsion for any students found guilty of said offense. 
  5.  Under no circumstance are students permitted to chew gum whilst in class.
  6.  Students are responsible for their own property and as such bringing items to classes is at their own risk. SB Ballet Academy accepts no responsibility for any lost, damaged or stolen items.
  7. SB Ballet Academy does not permit students to use mobile phones during classes. Any mobile phones bought into classes are entirely at the owner’s own risk and these must be switched off or on silent for the duration of the class. Only in exceptional circumstances will SB Ballet Academy allow students to use a mobile phone and this will be down to the discretion of the teacher.
  8. SB Ballet Academy does not allow students to leave the studios without the express permission of the teacher.
  9. SB Ballet Academy does not permit students to sit out of a class unless they become unwell or injured during the lesson or prior written consent from the student’s parent/guardian is given in advance.
  10. SB Ballet Academy does not permit food and drinks to be brought into class with the exception of water.
  11. Children of primary school age and under must be collected from the studio by a parent/carer or responsible adult. The teacher must be informed if the collection is undertaken by persons other than the child’s parent or legal guardian. 



Section 3 


Online Dance and Exercise Classes

  1. Students must wear appropriate clothing and shoes for the dance/ exercise class they are participating in.
  2. Space must be clear of all obstacles that could be a trip hazard or could cause injury.
  3. The computer/ laptop/ mobile device must be placed in a secure, upright position so that the student can see the teacher clearly throughout class at all times and that the teacher can also see the participant easily to correct/ give guidance to them.
  4. Students must be on time for the start of their class and will not be admitted if they are more than 5 minutes late as they will not be sufficiently warm and will cause disruption to others in the class.
  5. Students understand that if there is an issue with their own device or internet connection that this is not the fault of the teacher and an alternative class cannot be arranged.
  6. For classes held via Zoom, we ask that you download the program/ app and register as a user. Unauthorised users will not be admitted into our online classes.
  7. If the online class is canceled or if the teacher has a fault with the technology/ internet connection that causes the class to be canceled, then an alternative make-up class will be arranged.
  8. For classes with students under the age of 11 years of age, a parent must be present at all times to act as a support for the child and to ensure their safety. For participants between ages 11-16yrs, we ask that parents log onto Zoom on behalf of the child and ensure that the environment and all of the above-listed requirements in these Terms & Conditions have been checked and adhered to. If the lesson is a 1-1 private lesson for any age up to 18 years old, we ask an adult to be present at all times to ensure the correct safeguarding of your child in an online environment.



Section 4 



  • Social Distancing
  1. We expect all site visitors including staff, students, parents/guardians to comply with Social Distancing guidelines at all times before, after, and during classes. Posters are displayed throughout the building to remind users to keep their distance.
  2. Anyone who does not comply with Social Distancing guidelines may be asked to leave the premises. 
  3. Furthermore, failure to comply with Social Distancing guidelines may lead to permanent exclusion from the school.


  • Hygiene
  1. All staff, students, and parents/guardians are expected to use the designated hand sanitising stations around the building upon entry and exit from the premises as well as before and after class. You may wish to use your own hand gel if you suffer from allergies and this will be encouraged.
  2. Please respect the 1-in-1-out toilet policy and leave facilities clean and tidy. Under no circumstances must you use the toilet facilities if you are showing symptoms of COVID-19.
  3. No bare feet will be permitted for any of our classes to limit the spread of the virus. Instead, students and staff must wear ballet shoes, Jazz shoes, or non-slip contemporary dance or yoga/Pilates socks.
  4. Students should arrive ready for class with their hair done and uniform on, with the exception of their ballet shoes which they should not wear until they are in the dance studio. They will be encouraged to wear outdoor shoes into the building and then change into their ballet shoes prior to class start. There will be no changing room facilities available.
  5. We discourage bringing anything to the class that is not required (e.g. toys, games, coats, etc) as we cannot guarantee safe, clean storage of these items.
  6. Students must bring their own water bottle as the kitchen facilities will be closed and locked and under no circumstances must they share their bottle with anyone.
  7. No food will be permitted to be eaten on the premises and only water (no juice) will be allowed in class. Bottles must be non-leak and easy for the student to use securely without assistance.
  8. Students are encouraged to bring their own ‘ballet bag’ including essentials such as tissues, hand gel (optional and only encouraged for older students who can use it safely), ballet cardigan, and own props (if needed).
  9. There is a ‘no lost property’ policy and students are encouraged to take everything with them and any lost property is disposed of safely.
  10. Students, staff, and parents/guardians must ensure that coughs and sneezes are covered by tissue or a flexed elbow; tissues should be disposed of in a closed bin and hands sanitized following sneezing/coughing. 
  11. Students, staff, and parents/guardians MUST inform us immediately if they, a student, or faculty member is feeling unwell.


  • Entry/Exit
  1. All adults and children over 11yrs must wear a mask when entering the building. Masks are not required for under 11’s, although can be used at your own discretion.
  2. Students and parents/guardians are discouraged from using the door entry system. A member of staff will permit entry at your allocated class time.
  3. Whilst waiting for entry to your class we encourage students to wait in their cars (where possible) until their allotted entry time to avoid queuing for long periods.
  4. When queuing to register for your class or whilst waiting to collect a student from their class as it finishes we ask that you respect Social Distancing when queuing and also be careful not to block the car park for other service users.
  5. All visitors to the site must adhere to the one-way system through the building.
  6. Only one parent/guardian should bring their child to class to limit the number of people on site. Ideally, it should be the same parent/guardian bringing the child(ren) each week wherever possible.
  7. Parents/Guardians of children bring their children on-site in order to sign them in safely and once the child is in the safe watch of a member of staff that they must leave the building promptly and safely. Please ensure they are in the care of staff before leaving them.
  8. All students must arrive at the allotted arrival time communicated to you, no earlier, no later. We cannot admit latecomers to class due to the nature of our new registration process on arrival.
  9. Students must depart the building quickly and safely at the end of their class. Young children will always be escorted to the exit by a member of staff and signed out with their parents.
  10. We will not tolerate the late collection of a student from their class unless in exceptional circumstances. This is because we must sign all students from one class off the site before admitting the next group in. Any delays in this process will hinder the smooth running of the day. If a parent/guardian has not arrived in time for their allocated collection time then the student will return to class with the member of staff until safe collection can be made.
  11. Parents/students/staff should refrain from gathering in large groups and avoid chatting, lingering in the corridors.
  12. Parents/guardians/students should book an appointment if they wish to speak face-to-face with the School Principal or member of staff so that it can be organised safely. Phone or video calls will be offered as a safer, preferred alternative.


  • Track & Trace
  1. Students will be allocated a consistent group or “bubble” in order to limit spread and easily track the people that they are regularly in contact with at the dance studio. Students cannot move out of their “bubble” unless in exceptional circumstances and only with the explicit authorisation of the School Principal.
  2. All staff, students, and site visitors must register their details every visit for the purposes of Track & Trace.  Records will be kept for up to 21 days. Failure to leave details could lead to permanent exclusion from the school.
  3. All staff, students, and site visitors will undergo a verbal check to confirm that they or a close family member have not experienced COVID-19 symptoms in the past 14 days. In the case of children under 7, their parents will be required to answer on their behalf. Temperatures may also be taken upon entry. Failure to comply with these checks, or if you knowingly withhold information, or you are dishonest, could lead to exclusion from the school.


In the instance of a suspected COVID-19 case:

  1. All activity will cease and the suspected infected person will be taken into isolation.  The student must be taken home immediately where they should self-isolate and seek a COVID 19 test.
  2. In the event of a positive COVID-19 test, you must not return to classes until you have been isolated for 14 days and have received a note from your doctor that you may return, or have received a negative COVID-19 test result.
  3. You MUST notify local authorities and NHS Track & Trace.
  4. You MUST inform SB Ballet Academy immediately upon receiving a positive COVID-19 test result so that we may contact all those that may have been exposed to COVID-19.



What we need

SB Ballet Academy will be what’s known as the ‘Controller’ of the personal data you provide to us. We will collect certain data about you/ your child including name, address, email, date of birth, medical conditions, and any other personally identifiable information that is deemed relevant to the business.


Why we need it

We need to know your personal data in order to allow us to properly and safely operate our business. In particular, SB Ballet Academy will use the data to contact you in relation to news, updates about classes/workshops/courses, information relating to lessons/ exams/ performances, invoicing, emergency notifications (such as changes to planned lessons), records of invoices paid and outstanding (and any agreed payment terms) and any other information relevant to the business. We also need to ensure that any staff employed by SB Ballet Academy are made aware of any medical condition(s) that you or your child may have to guarantee a safe teaching environment. We will only collect the personally identifiable information that you provide us with as part of the enrolment process. 


What we do with it

All the personal data we process is processed by the SB Ballet Academy in the UK. No third parties have access to your personal data unless the law allows them to do so. We will not share or sell your data to any third party. However, we do share essential personally identifiable information with the Royal Academy of Dance for the purposes of examinations and assessments as part of the RAD curriculum offered by SB Ballet Academy.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.


How long we keep it

We will keep your personal data (name, address, contact details) for the duration of your time with the SB Ballet Academy and thereafter for a minimum of 2 years, after which time it will be destroyed.


What are your rights?

If at any point you believe the information that holds on you is incorrect you can request to see this information and have it corrected or deleted. Except in circumstances where we have a legal obligation or justification to retain data. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.

If you are not satisfied with our response or believe that we have not processed your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).


Use of our website

We may collect anonymous information about your use of our Website from Cookies* and/or pixel tags. This collected information is used for statistical analysis. However, our use of Cookies and/or pixel tags is in accordance with the Law and you can choose whether or not to accept them. We may also collect Internet Protocol addresses to assist us to diagnose and rectify problems with our Servers, but these addresses will not be linked to a person’s name or identity. If our Website contains links to other websites then we are not responsible for those sites and you must check privacy and security on these.